One business, its own data
Inside a product, OthZen only reads the records of the business that's signed in. It cannot see another business.
Security & privacy
Your data stays yours
An assistant that answers from your business data has to treat that data with care. These are the rules OthZen works by.
- Only your business's records
- Only your own access
- Never sold
Our promises
How OthZen handles your data
The person's own access
It acts with the signed-in person's permissions. A cashier's OthZen can't open what the cashier can't.
Encrypted on the way
Every question and answer travels over HTTPS between your browser, OthTech's servers and the AI provider.
Keys stay on our servers
The keys that call the AI models live on our servers, never in your browser, so nobody can copy them from the page.
You confirm changes
OthZen suggests; you decide. Anything that changes your records, like saving a bill it read, waits for you to check it.
No selling, no ads
We don't sell chats or use them for advertising. They're used to answer you and to improve OthZen.
What is stored
What we keep, and why
- Your questions and OthZen's answers
- Kept so we can review weak answers and improve OthZen. On the public website they are stored without your name or IP address.
- Details you send through the chat's contact form
- Your name, email, phone, city and message go to the OthTech team as an enquiry, and you get a confirmation email.
- Files you share inside a product
- Used to answer that request, within that product, under the same rules as the product's other records.
Questions
Security questions
Something not covered here? Ask OthZen in the chat, or call us and you'll speak to the people who build it.
No. Inside a product it gets only what's needed for the question, from the signed-in business, with that person's permissions.
A small number of OthTech staff review conversations to fix weak answers. On the public site they don't carry your name or IP address.
The question and the facts needed to answer it are sent to the AI model that writes the reply, over an encrypted connection. Account passwords and payment details are never sent.
Yes. Write to contact@othtech.com and we'll remove what we hold about you, as our privacy policy describes.
Keep reading
Put OthZen to work in your business
Ask it anything about OthTech right now, or talk to our team about OthZen in the products you use. It comes with them; there's nothing extra to install.
- Free to try, no sign-up
- Answers from your own data
- Same assistant in every product
